Last updated: 22 July 2026
Your family’s information is some of the most personal there is, and a lot of it belongs to a child. We treat it that way. This policy sets out what we collect, why, where it lives, and what you can ask us to do with it.
In this policy, “Juni”, “we”, “us” and “our” mean Juni Paediatrics (ABN 15 235 317 410). We follow the Australian Privacy Act 1988 and the Australian Privacy Principles, and where you’re outside Australia, we also honour the rights the law where you live gives you, including the UK and EU GDPR. If any of that gives you a stronger right than this policy describes, you get the stronger right.
If you’d rather ask a person than read a policy, email hello@junipaediatrics.com.au and we’ll answer plainly.
When you visit the site. Your device sends the usual technical details, your browser, rough location, the pages you look at, and cookies and similar tools record how you move through the site. More on cookies below.
When you get in touch or sign up. If you fill in a form, book a chat, join the newsletter, grab a freebie or register for a webinar, we collect what you give us: your name, your email or phone, and whatever you tell us about what’s going on.
When you become a client. To care for your child properly, we collect health information: their history, their eating and feeding patterns, relevant medical and developmental background, what other practitioners are involved, and the notes and plans that come out of our work together. Some of this is about you, the parent, too.
When you buy something. Card payments go through a third-party payment processor, so we don’t see or store your card details. We keep a record of what you bought and when.
We only collect what we need for the reason we’re collecting it. We won’t ask a parent reading on empty for more than the moment requires.
We use your information to:
Under the GDPR, where it applies, our lawful bases are: consent (for marketing emails and non-essential cookies, which you can withdraw any time); contract (to deliver the service you’ve booked or bought); legal obligation (to keep the health and financial records we’re required to); and legitimate interests (to run and improve the site and our clinic, balanced against your privacy).
We don’t sell your information. Ever. And we don’t use your health information to advertise to you.
If you’ve opted in, we’ll send you useful nutrition and feeding content, and news about what we offer. Every email has a working unsubscribe, and one click is enough.
Our site uses cookies and similar tools, some to make the site work, and some to understand how it’s used.
Non-essential cookies, including analytics and advertising ones, only run if you accept them through our cookie banner, and you can change your mind any time in your browser settings or by returning to the banner. Turning them off won’t stop you using the site.
We use a small, deliberate set of trusted providers to run the clinic, and your information sits with them under their own security and privacy obligations:
Some of these providers, and some of the analytics and advertising tools above, store or process data outside your country. Because we see families worldwide, your information may be held in Australia even if you’re not.
We take reasonable steps to protect your information with access controls, secure systems and sensible internal practices. No system is perfectly secure, and we won’t pretend otherwise, but we treat a breach as the serious thing it is, and we’ll tell you and the relevant regulator if one happens.
We keep children’s health records as long as we need to. For a child, that generally means until they turn 25, or for at least 7 years from our last contact, whichever is longer. It’s a long time, and it’s meant to be: a record made in childhood can matter years later.
Other information we keep only as long as we need it. Financial records are kept as long as tax and business law requires. Marketing details we keep until you unsubscribe or ask us to remove them. When we no longer need something, we delete it or de-identify it.
Whoever and wherever you are, you can:
If the GDPR applies to you, you also have the right to restrict or object to certain uses, and the right to data portability, to get key information in a portable form or have it sent on where that’s technically doable.
Email hello@junipaediatrics.com.au and we’ll respond within a reasonable time, and within any timeframe the law sets. There’s no charge for a reasonable request. We may need to confirm who you are first, especially where a child’s records are involved, so we’re only ever handing information to the right person.
Some rights have limits. We can’t, for instance, delete a clinical record we’re legally required to hold, and we’ll explain if we can’t do what you’ve asked.
Much of what we hold is about children, and we hold it carefully. A parent or guardian manages their child’s information and exercises these rights on their behalf, and as children grow and are able to be part of decisions about their own information, we involve them, the same way we involve them in their care.
If you think we’ve mishandled your information, tell us first, at hello@junipaediatrics.com.au, and we’ll look into it and come back to you.
If you’re still not satisfied, you can take it to the Office of the Australian Information Commissioner. If you’re in the UK, that’s the Information Commissioner’s Office; if you’re elsewhere in Europe, your local data protection authority. You’re always entitled to go straight to a regulator, but we’d like the chance to put it right first.
We update this policy when our practices change or the law does. The version on this page is the one that applies, and we’ll note the date at the top each time it changes.
Juni Paediatrics · ABN 15 235 317 410 · hello@junipaediatrics.com.au
Nutrition and feeding information that actually helps, monthly, in your inbox. No spam, unsubscribe any time.
Juni Paediatrics
Find your way
Contact
Telehealth for families anywhere in Australia or beyond.
Juni works with families on Aboriginal and Torres Strait Islander land right across this country. We acknowledge the Traditional Custodians of the lands where we live and where the children we care for are growing up, whose deep knowledge of health, healing, food, and community continues to inspire and guide us. We extend this respect to all the Aboriginal and Torres Strait Islander people of this beautiful country we are blessed to call home.
