For families with an NDIS plan, or one on the way.
How Juni fits into your child’s plan,
in plain English.
If your child’s NDIS plan is plan-managed or self-managed, there’s a good chance you can use it with Juni. Plans are written around your child’s goals, and what we do needs to line up with them, so that’s the first thing we check, before any money moves. When it fits, sessions are billed at NDIS rates with no gap to pay, the NDIS rate is the whole price.
If it’s agency-managed (managed by the NDIA directly), you currently can’t use it with us, and we’d rather tell you that now.
Not sure which yours is? It’s on the first pages of the plan, or your plan manager will know in one phone call.
You book like any other family. We send the invoice to your plan manager (the bookkeeper-style provider who pays invoices from the plan on your behalf), they pay us from the plan, and you never touch the money.
You book, you pay, you claim it back in full through the NDIS portal. We make sure every invoice has exactly what the portal wants on it, so the claim goes through first try instead of bouncing back to ruin a Thursday.
Either way, sessions are billed at NDIS rates, so there’s no gap for your family to wear. Reports, letters and quotes for the NDIS sit outside the session fee; they take extra time, and we’ll always tell you the cost before we start.
And if the plan runs dry before the new one lands, care doesn’t have to stop with it. Take a Seat can bridge the gap, then you can move back to NDIS billing when the new plan arrives.
Every plan is its own animal, but the same things bring families to us again and again:
Fussy eating that’s outgrown the name. The safe list keeps shrinking, mealtimes are a negotiation, and “they’ll eat when they’re hungry” has been thoroughly disproven.
The favourite yoghurt changed its packaging. And now it’s off the menu, along with everything that looks like it. (If you know, you know.)
Growth concerns. The kid who’s always been small for their age, the line on the growth chart that keeps drifting, and a parent who’s been told “wait and see” one too many times.
Gut issues. The constipation that won’t shift, the sore tummies, the constant Movicol with no resolution.
Allergies and intolerances. Keeping your child safe around them without the menu shrinking even further.
The NDIS is in the middle of its biggest shake-up in a decade, and some of the labels and rules will shift as the NDIS and Thriving Kids reforms land. We’re watching it closely, and this page gets updated the moment anything here changes.
If you read something above that’s out of date, tell us. We’d rather know.
You don't have to arrive with it all decoded. Book a free 15-minute chat, have the plan somewhere nearby, and we'll work out together whether Juni fits it, including the honest no if it doesn't.
NDIS, minus the acronym soup.
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Juni works with families on Aboriginal and Torres Strait Islander land right across this country. We acknowledge the Traditional Custodians of the lands where we live and where the children we care for are growing up, whose deep knowledge of health, healing, food, and community continues to inspire and guide us. We extend this respect to all the Aboriginal and Torres Strait Islander people of this beautiful country we are blessed to call home.
