1. Acceptance of Terms

By accessing and using the Court Garfoot Nutrition website (“the Site”), booking appointments, purchasing or downloading digital products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. About Our Services

Court Garfoot Nutrition provides evidence-based nutrition education, consultations, and digital resources. Our services include but are not limited to:

• Individual nutrition consultations
• Educational digital downloads
• Online appointment booking
• Educational content and resources
  
  

3. Professional Disclaimer

Nothing contained on this website, in our digital products, or during consultations constitutes medical advice, diagnosis, or treatment. All content is for educational and informational purposes only.

You must consult a registered medical professional before:

• Making significant dietary changes
• Taking any supplements
• Modifying medications
• Addressing any medical condition
  
  

If you have a medical condition or require personalised medical assistance, please consult a qualified healthcare professional. The use of any information from this website or our services is at your own risk.

Court Garfoot Nutrition does not replace medical care and cannot be held responsible for any adverse effects resulting from the use of information provided.

4. Appointment Terms and Conditions

4.1 Booking and Payment

• Appointments must be booked through our online booking system
• Payment of a deposit is required at the time of booking unless otherwise specified
• All fees are in Australian dollars (AUD)
  
  

4.2 Cancellation and Rescheduling

• Initial appointments: Require 7 days notice for cancellation or rescheduling
• Follow-up appointments: Require 48 hours notice for cancellation or rescheduling
• Late cancellations:
  • Initial appointments cancelled with less than 7 days notice will incur a 50% cancellation fee
  • Follow-up appointments cancelled with less than 48 hours notice will incur a 50% cancellation fee
• Very late cancellations: Appointments cancelled with less than 24 hours notice will incur a 100% cancellation fee
• No-shows: Failure to attend your appointment without notice will result in forfeiture of the full appointment fee
• Rescheduling: Appointments may be rescheduled once without penalty (with appropriate notice as above). Additional rescheduling may incur administrative fees
  
  

4.3 Virtual Appointments

• Technical requirements and setup instructions will be provided upon booking
• You are responsible for ensuring stable internet connection and appropriate technology
• Court Garfoot Nutrition is not liable for technical difficulties that prevent or interrupt appointments
• If technical issues occur, we will make reasonable efforts to reschedule at no additional cost
  
  

4.4 Client Responsibilities

• Arrive on time and prepared for your appointment
• Provide accurate health information and relevant documentation
• Follow any pre-appointment preparation instructions
  
  

5. Digital Products Terms

5.1 License and Usage

• Digital products are licensed for personal use only
• You may not share, distribute, resell, or reproduce our digital content
• Downloads are typically available for 30 days from purchase date
• You may download purchased products up to 3 times within the download period
  
  

5.2 Delivery

• Digital products will be delivered via email
• Delivery typically occurs within 24 hours of payment confirmation
• Check your spam folder if you don’t receive the download instructions
• Contact us immediately if you experience delivery issues
  
  

5.3 Technical Requirements

• Digital products may require specific software or devices to access
• You are responsible for ensuring compatibility with your devices
• Minimum technical requirements will be clearly stated on product pages
  
  

6. Payment and Refund Policy

6.1 Payment Terms

• All payments must be made in Australian dollars
• We accept major credit cards and other payment methods as displayed at checkout
• Payment processing is handled by secure third-party providers
  
  

6.2 Refund Policy

Appointments:

• Refunds available if cancelled with 48+ hours notice
• No refunds for no-shows or late cancellations
• Service-related issues will be addressed on a case-by-case basis

Digital Products:

• Refunds available within 7 days of purchase if the product is defective or not as described
• No refunds once digital content has been accessed or downloaded
• Change of mind is not grounds for refund on digital products

Processing:

• Refunds will be processed to the original payment method within 5-10 business days
• Processing fees may be deducted from refund amounts
  
  

7. Privacy and Data Protection

7.1 Information Collection

We collect personal information necessary to provide our services, including:

• Contact details for appointment booking and communication
• Health information relevant to nutrition consultations
• Payment information for transaction processing
• Website usage data for service improvement
  
  

7.2 Information Use and Protection

• Personal information is used solely for providing requested services
• Health information is treated with strict confidentiality
• We implement appropriate security measures to protect your data
• Information is not shared with third parties except as required by law or with your explicit consent
  
  

7.3 Communication

By using our services, you consent to receive:

• Appointment confirmations and reminders
• Digital product delivery notifications
• Important service updates
• Optional marketing communications (you may opt out at any time)
  
  

8. Intellectual Property

8.1 Ownership

All content on this website, including but not limited to text, images, videos, digital downloads, and educational materials, remains the intellectual property of Court Garfoot Nutrition.

8.2 Restrictions

You may not:

• Reproduce, distribute, or display any content without written permission
• Create derivative works from our materials
• Use our content for commercial purposes
• Remove copyright or proprietary notices
  
  

8.3 Personal Use

Website content and purchased digital products are licensed for personal, non-commercial use only.

9. Website Terms and Availability

9.1 Service Availability

• We strive to maintain website availability but cannot guarantee uninterrupted access
• The website may be temporarily unavailable for maintenance, updates, or technical issues
• We are not liable for any inconvenience caused by service interruptions
  
  

9.2 User Conduct

When using our website, you agree not to:

• Use the site for any unlawful purposes
• Attempt to gain unauthorised access to any part of the site
• Interfere with the proper functioning of the website
• Upload or transmit harmful code or content
  
  

9.3 Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve user experience and site functionality
• Analyse website usage and performance
• Remember your preferences and settings
• Provide personalised content where applicable

You can control cookie settings through your browser preferences.

10. External Links and Third-Party Content

10.1 Third-Party Websites

Our website may contain links to research articles and other websites of interest. Once you leave our site via these links:

• We have no control over the third-party website
• We are not responsible for the protection and privacy of information you provide to other sites
• You should exercise caution and review the privacy policy of any website you visit
  
  

10.2 Research and References

• Research and studies referenced are correct at the time of publishing
• We are not responsible for subsequent changes to external research or content
• External links are provided for educational purposes only
  
  

11. Limitation of Liability

11.1 Service Limitations

Court Garfoot Nutrition provides educational and consultative services only. We do not:

• Provide medical diagnosis or treatment
• Guarantee specific health outcomes
• Take responsibility for decisions made based on our educational content
  
  

11.2 Liability Exclusions

To the fullest extent permitted by law, Court Garfoot Nutrition shall not be liable for:

• Any direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Any damages arising from the use or inability to use our services
• Technical failures, including website downtime or data loss
  
  

11.3 Maximum Liability

Our total liability for any claim shall not exceed the amount paid by you for the specific service or product in question.

12. Termination

12.1 Termination by Client

You may discontinue using our services at any time, subject to our cancellation and refund policies.

12.2 Termination by Court Garfoot Nutrition

We reserve the right to terminate or suspend services if:

• These terms are violated
• Payment obligations are not met
• Inappropriate conduct occurs during consultations
• Legal or safety concerns arise
  
  

13. Governing Law and Disputes

13.1 Governing Law

These terms are governed by the laws of Queensland, Australia, and any disputes will be subject to the jurisdiction of Queensland courts.

13.2 Dispute Resolution

We encourage resolving any concerns through direct communication. For formal disputes:

• Initial resolution attempts should be made in writing
• Mediation may be pursued before legal proceedings
• Australian Consumer Law rights are not excluded by these terms
  
  

14. Changes to Terms

14.1 Updates

We may update these terms periodically to reflect:

• Changes in our services
• Legal or regulatory requirements
• Improvements to user protection
  
  

14.2 Notification

• Significant changes will be communicated via email to registered users
• Updated terms will be posted on the website with the revision date
• Continued use of our services constitutes acceptance of updated terms
  
  

15. Contact Information

For questions about these Terms and Conditions, please contact:

Court Garfoot Nutrition
hello@courtgarfoot.com

For urgent matters or complaints:
Please use the contact information above, clearly marking correspondence as “Urgent” or “Complaint” in the subject line.

These Terms and Conditions were last updated on 21 June 2025. We recommend reviewing these terms periodically to stay informed of any updates.